Security & Best Practices
Why Whitelist IPs? Whitelisting IPs ensures that only authorized systems
can access the API, reducing unauthorized access and improving security.
How to Whitelist IPs
Follow these steps to submit your IPs for whitelisting:-
Gather Your IPs
Collect the public IP addresses of your systems that need API access. -
Submit the IPs
Send the list of IPs to our support team using the email provided below. Be sure to include:- Your account details
- Environment (sandbox or production)
- A clear subject line, e.g., “IP Whitelist Request”
-
Wait for Approval
The approval process may take up to 24 hours. You will receive a confirmation email once the IPs are successfully whitelisted.
Frequently Asked Questions (FAQs)
What happens if my IP changes?
You must submit the new IP for whitelisting. Contact support immediately to avoid downtime.Can I test in the sandbox without IP whitelisting?
No, the sandbox environment requires IP whitelisting for testing purposes.Contact Support for Whitelisting
If you need assistance with IP whitelisting, contact our support team:- Email: [email protected]